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Workforce Stress? Communicate! Communicate!

Posted By: Tammy Scully

As workplace and family economies face uncertainty, stress-related physical and mental conditions are likely to increase. Workers may be asked to do more with less; the core values of the organization may appear to be "graying"; and the overall viability of the company may come into question. Occupational stress can manifest psychologically (irritability, dissatisfaction, depression), behaviorally (absenteeism, sleep disorder), and physically (increased blood pressure, headaches, upset stomach).

Experts say that one of the most effective ways to deal with workplace stress is COMMUNICATION. The current buzzword is "transparency" - being accountable at all levels and offering open communication. This communication is particularly effective when it is supported and initiated at all levels of management. The most popular means of communication are staff meetings or some other form of face-to-face discussions, followed by email/company intranet messaging, and social media such as blogs and podcasts.

Benz Communications, a national consulting firm, offers the following tips: Communication Early & Often, even if you don't have all of the answers; Make Leaders Visible and Give Employees a Chance to Respond; Develop Your Communication Strategy with Long-Term Goals in Mind (what do you want your employees to remember from this time period?), and remember that Communication is Interaction, Not Just a Transmission of Information.

(Source: "Occupational Health Strategies", Volume 8, Issue 3; February 2, 2009.)

How can UTC help?

UTC offers a variety of training programs to assist management with current fears and challenges. Our trainers can provide tailored programs, such as stress management, taking charge of personal stress, coping with change, and many other health/wellness related topics. For more information, call or email Tammy Scully (tscully@utc-ky.com) or Tracey Moore (tmoore@utc-ky.com) at 859-273-8882.